Store Policy
Customer Care
At Maison Borgea, we believe that exceptional service is just as important as the products we offer. Every detail of your experience with us is carefully considered — from the moment you browse our collections to the moment your order arrives at your door.
Our customer care team is here to assist you with any questions regarding your order, delivery, or product details. We aim to provide clear, prompt, and helpful support at every step, ensuring a smooth and reassuring shopping experience.
If you need assistance, please feel free to contact us at:
support@maisonborgea.com
We strive to respond to all enquiries within 24–48 hours.
We are committed to building trust through transparency, reliability, and attentive service. Whether you’re seeking more information about a product or need support after your purchase, our team is always ready to help.
Maison Borgea is more than a store — it’s a curated experience designed to bring elegance and ease into your everyday life. Your satisfaction is at the heart of everything we do.
Privacy & Safety
At Maison Borgea, your privacy and security are treated with the highest level of care. We are committed to protecting your personal information and ensuring that your experience with us is safe, transparent, and secure at every stage.
When you make a purchase or interact with our website, we may collect essential information such as your name, email address, shipping details, and payment information. This data is used solely to process your orders, provide customer support, and improve your overall shopping experience.
All payments made on our store are processed through secure, trusted third-party payment providers. These platforms use advanced encryption and fraud protection systems to ensure that your payment details are handled safely and never stored on our servers.
We only use your personal information to:
✔ Process and deliver your orders
✔ Communicate updates regarding your purchase
✔ Respond to your enquiries and provide support
✔ Improve our services and website experience
We do not sell, trade, or share your personal information with third parties for marketing purposes.
After completing a purchase, we may contact you via email regarding order confirmations, shipping updates, or customer support follow-ups. Occasionally, we may also send you relevant updates or offers — but only if you have opted in to receive them.
We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our website is designed to meet modern security standards, giving you peace of mind while shopping.
By using our website, you agree to the terms outlined in this policy. If you have any questions regarding your privacy or data protection, please contact us at:
Wholesale Inquiries
Maison Borgea welcomes partnerships with selected retailers who share our appreciation for refined design, quality, and timeless living.
If you are interested in offering our products in your store, we would be pleased to hear from you. We collaborate with businesses that value carefully curated collections and seek to provide their customers with elegant, high-quality home essentials.
To enquire about wholesale opportunities, please contact us at:
support@maisonborgea.com
When reaching out, kindly include details about your business, such as your store name, location, sales channels (online or physical), and the types of products you currently offer. This helps us better understand your brand and explore a potential partnership.
We are committed to building long-term relationships with our partners, offering a selection of products that reflect the Maison Borgea standard — simplicity, quality, and understated luxury.
Each collaboration is considered individually, ensuring alignment between our brand identity and our partners’ vision. Our goal is to grow together, bringing thoughtfully designed products to customers who appreciate elegance in everyday living.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments